Persafe Leads AI Adoption From the Top

Persafe Leads AI Adoption From the Top — and the Whole Team Follows

Bintulu, 19 September 2026 – Persafe’s management chose to train all 26 staff on Claude AI, learned it alongside them, and stayed with it after the classroom. Weeks later, the team reported tender submissions cut from two weeks to two days.

The Decision

Most companies of Persafe’s size are still watching AI from the sidelines. In 2026 the management of Persafe Engineering Sdn. Bhd., a Bintulu-based oil and gas maintenance contractor, decided its people should learn to use it properly — all of them. Twenty-six staff from eleven functions — tender and contracts, HSE, QA/QC, finance, HR, logistics, project engineering, plantation and administration — completed a two-day applied AI programme built around their own documents and workflows.

Leading From the Front

At Persafe, AI adoption is led by the leader. Since the programme, Madam Sandra has become an expert in building Claude AI skills — packaged instructions that let the tool do a task the Persafe way, every time — and uses them to eliminate time-consuming, mundane and repetitive work. Usage across the team has grown to the point of upgrading seats.

“Persafe does not hold back on good skills training. If an employee finds a course that is justified and aligned with our business, we support them.”

Madam Sandra, General Manager, Persafe Engineering Sdn. Bhd.

Governance First

Before anyone touched the tool, every participant learned a confidentiality rule: what may be uploaded, what must be anonymised, and what never leaves the company — client documents under NDA, plant security data, personal records. For a contractor working on Petronas and Shell sites, management treated this as the starting point, not an afterthought.

Built for the Job, Not the Certificate

Each participant left with a personal playbook: named tasks from their own role, tested prompts, and a plan to apply them. The HR team built a monthly payroll calculation from raw time logs. The tender team set up bill-of-quantities extraction from tender documents. The plantation team turned daily harvesting data into reports and monthly overviews. The HSE, procurement, project management and business development teams each built their own — from inspection and incident reporting to progress reports and proposal drafting — moving repetitive tasks to automation and reporting significant gains in productivity.

Staying With It

Persafe did not stop at the classroom. Four weekly follow-up sessions gave staff a place to bring what they were stuck on. Not everyone found it easy at first — some needed the tools explained again, some struggled with templates — and those sessions were where it came together.

What the Team Reported

Weeks into real use, staff described the change in their own words. Tender submissions that took two weeks now take two days. HSE reporting that took three or four days takes about four hours. A member of the plantation team saw daily reporting go from hours to a few minutes — and, in her words, with less stress and more time for her own life.

The programme was delivered by Algebra Technologies with The MindGeist Solutions and is claimable under HRD Corp.

The tool was the easy part. The decisions were leadership’s: train everyone, govern it first, keep going after day two, and build alongside the team. That is why the results stuck.